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Assistant Supervisor (10 month), Campus Dining

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Please see Special Instructions for more details.

Positions are 10-month appointments, with summers and academic breaks off unless work is available. Shifts and locations vary across campus from venue to venue. Multiple venues are hiring. Employee Benefits: • Paid Vacation • Paid Sick Leave • Paid Holidays • Medical, Dental, Vision insurance • Retirement savings: . -CalPERS defined benefit (pension) . -CalPERS 457 Plan . -403(b)/Tax sheltered annuities • Educational Fee Reimbursement • Life Insurance • Flexible Spending Account • Dependent Care Account • Long-Term Care insurance Cal Poly Corporation provides excellent benefits including medical, dental, vision, life insurance, retirement, paid sick leave/vacation and holidays. Employment is contingent upon the successful completion of a criminal background check, educational and employment verification, and reference check, as required. AA/EEO/Disability/Protected Veteran Employer

Posting Details

Position Information

Job Title Assistant Supervisor (10 month), Campus Dining
Posting Number 201000342
Posting Type Regular
Contract End Date
Salary Range $12.21-$18.31 per hour
Hiring Range $12.21-$18.31 per hour
Full Time or Part Time Full Time
If Part Time, List Work Hours

Position Summary Information

Job Description Summary

The primary responsibility will be to assist in planning, directing and supervising all activities associated with the operation under the supervision of the Unit Supervisor. The position is responsible for ensuring that high professional standards are demonstrated in areas such as training and supervision of employees, optimal customer service, sanitation, cash handling, scheduling, production control, inventory levels, preventative maintenance, and a safe working environment. Recommends new products, stays current with the outside market and customer trends.

To view more information about Cal Poly Campus Dining’s operations and venue information, please visit this link. https://www.calpolydining.com/

Minimum Qualifications

High school degree or the equivalent

Minimum of one year food, retail or hospitality experience necessary, two years preferred

Must be able to operate a cash register, steam wells, microwaves, knives, warner drawers, beverage machines, can opener, bag sealer, blenders and/or general restaurant equipment

Must be able to understand oral and written communication, have a good knowledge of principles, techniques, terminology and procedures of a short order good service operation, related safety and sanitation standards and effective personnel supervision

Ability to develop successful working relationships with customers, employees and supervisors

Become ServSafe certified within the first year of service and maintain certification as required

Ability to perform complex, highly responsible and confidential duties

Excellent computer skills including Microsoft Word and Excel

Ability to prioritize, plan, organize, and meet time lines

Ability to lead others in managing tasks; train and evaluate the performance of assigned personnel

Ability to establish and maintain cooperative and effective working relationship with others

Excellent verbal and written skills and the ability to interface with all levels of staff, Board of Directors, university community, including students, faculty and staff, and the public

Interpersonal skills using tact, patience, and courtesy

Ability to maintain regular and reliable attendance

Possession of a valid California Driver’s License and satisfactory driving record

A background check is required for all regular benefited positions

Preferred Qualifications
Physical Demands

Ability to lift and move 50 pounds repetitively

Hearing and speaking to exchange information in person or on the telephone

Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator

Seeing to read a variety of materials

Sitting or standing for extended period of time

Physical agility to lift, carry, push, or pull objects

Commuting on an as needed basis to outside meetings and training locations

Typical Essential Functions

Provide, and train employees, in proper customer service. This includes, but is not limited to, friendly greeting, correct phone etiquette, efficient, and correct handling of complaints. Monitor and report comments and complaints from customers in an effort to enhance and improve the operation and service levels

Provide, train and monitor cash handling procedures for all cashiers to ensure that established techniques are followed. Ensure all sales are accurately accounted for on a daily basis. Research any discrepancies using approved methods and make recommendations for corrections

Perform the duties of any position as needed following prescribed procedures to ensure jobs are completed and customers are provided with optimum service

Help interview, select, evaluate, recommend wage increases, and correct performance problems of employees; direct employees as assigned; ensure safety and portion control measures are followed; and ensure that sanitation standards are followed

Monitor food safety, following HCAAP guidelines, presentation, merchandising techniques to ensure serving a safe, appealing product and generate new sales

Maintain a sanitary and safe operation. Instruct employees in safe sanitation practices. Follow prescribed safety and sanitation procedures to ensure compliance with Health Department regulations, safety standards and maximize a neat, clean appearance for our customers. Watch for and correct safety hazards such as improper lifting techniques or spills

Assist in a timely manner the following paperwork to include, but not limited to, labor schedules, Kronos timekeeping and reports, Eatec requisitions and inventory, new employee paperwork, employee evaluations, maintenance and custodial work orders. Account for and control food and labor costs

Assume the duties of the Unit Supervisor in his/her absence to be in compliance with prescribed set policies

Perform other duties as assigned in an effort to provide optimum service to our customers

Perform other duties assigned

Special Instructions to Applicants

Positions are 10-month appointments, with summers and academic breaks off unless work is available. Shifts and locations vary across campus from venue to venue. Multiple venues are hiring.

Employee Benefits:
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Medical, Dental, Vision insurance
• Retirement savings:
. -CalPERS defined benefit (pension)
. -CalPERS 457 Plan
. -403(b)/Tax sheltered annuities
• Educational Fee Reimbursement
• Life Insurance
• Flexible Spending Account
• Dependent Care Account
• Long-Term Care insurance

Cal Poly Corporation provides excellent benefits including medical, dental, vision, life insurance, retirement, paid sick leave/vacation and holidays. Employment is contingent upon the successful completion of a criminal background check, educational and employment verification, and reference check, as required.

AA/EEO/Disability/Protected Veteran Employer

Posting Detail Information

Open Date 07/25/2017
Close Date
Open Until Filled Yes
Review of Applications Begin Date

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your level of education.
    • No degree
    • HS degree or equivalent
    • Bachelor's degree
    • Master's degree
    • PhD
  2. * How many years of related work experience and/or relevant training do you have?
    • Less than 1
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6+
  3. * Do you have one year food, retail or hospitality experience?
    • Yes
    • No
  4. * Do you have the ability to lift and carry 50 pounds repetitively?
    • Yes
    • No
  5. * Will you have a valid California driver's license with a driving record acceptable to our insurance underwriters at the date of hire if you are the chosen candidate?
    • Yes
    • No
  6. * How did you hear about this employment opportunity?
    • Careerbuilder.com
    • The Tribune - San Luis Obispo
    • Caljobs.ca.gov
    • SLOJobs.com
    • Santa Maria Times
    • calpolycorporationjobs.org
    • Los AngelesTimes
    • Santa Barbara News-Press
    • Other
  7. If you answered "Other" on the previous question, "How did you hear about this employment opportunity?", please tell us where you heard about this position.

    (Open Ended Question)

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
  3. Transcripts
  4. Letter of Recommendation 1
  5. Letter of Recommendation 2
  6. Letter of Recommendation 3
  7. Curriculum Vitae